Privacy Policy

Data Controller

homogelxxz B.V. is the data controller responsible for your personal data. We are registered in the Netherlands under company number 50479261 and are located at Dorpsstraat 296, 4866 MI Breda, North Brabant, Netherlands.

For any privacy-related questions or concerns, please contact us at privacy@homogelxxz.live or call +31 201282609.

Data Collection

The data we collect includes personal information such as your name, email address, phone number, and any messages you send through our contact forms. We also collect technical information including your IP address, browser type, device information, and website usage data through cookies and similar technologies.

We collect this information when you:

• Visit our website and interact with our content
• Fill out contact forms or send us inquiries
• Subscribe to our communications
• Make reservations or place orders
• Participate in surveys or promotional activities

How We Use Your Information

We explain how we use your information to provide and improve our services, communicate with you, and ensure the security of our website. Our use of your data is based on legitimate business interests, contractual necessity, and your consent where required.

Specifically, we use your information to:

• Respond to your inquiries and provide customer support
• Process reservations and orders
• Send you important updates about our services
• Improve our website functionality and user experience
• Comply with legal obligations and protect our business interests
• Analyze website usage patterns to enhance our offerings

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide information through forms or subscribe to communications
• Contract Performance: When processing is necessary to fulfill our services to you
• Legitimate Interests: For business operations, security, and website improvement
• Legal Compliance: When required by applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With trusted service providers who assist us in operating our website and business
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes
• In connection with a business transfer or merger (with prior notice)

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Specific retention periods include:

• Contact form submissions: 3 years from last contact
• Website analytics data: 26 months
• Customer service records: 7 years for legal compliance
• Marketing communications: Until you unsubscribe or withdraw consent

After these periods, we securely delete or anonymize your data unless longer retention is required by law.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data under certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us at privacy@homogelxxz.live. We will respond within 30 days of receiving your request.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. For detailed information about our cookie practices, please review our Cookie Policy.

You can manage your cookie preferences through your browser settings or our cookie consent banner.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Staff training on data protection practices
• Incident response procedures

While we strive to protect your data, no method of transmission over the internet is completely secure. We encourage you to take precautions when sharing personal information online.

International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard Contractual Clauses approved by the European Commission
• Certification schemes and codes of conduct

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us at privacy@homogelxxz.live.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Supervisory Authority

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with the relevant supervisory authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

You can contact them at autoriteitpersoonsgegevens.nl or by phone at +31 70 888 85 00.